Cookies Policy
1. Introduction
This Cookies Policy explains what cookies are, how Aqua Dash Plumbing Limited (“Aqua Dash”, “we”, “us”, “our”) uses them on our websites and digital platforms, and how you can manage your cookie preferences. This policy applies to all websites and applications operated by Aqua Dash, including www.aquadash-plumbing.co.uk and any other domains on which our content appears. If you do not wish to accept cookies, you can disable them through your browser settings, though this may affect your ability to use certain features of our websites.
2. What Are Cookies?
A cookie is a small file of letters and numbers stored on your computer, smartphone or other device when you visit a website. Cookies allow websites to recognise you, remember information about your visit, and improve your experience.
There are two main types of cookies: session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them manually.
3. What Cookies Do We Use?
We use cookies for a variety of purposes, broadly categorised as follows.
Essential cookies. These cookies are necessary for the website to function properly and to enable you to move around the website and use its basic features, such as maintaining security and enabling form submission. These cookies do not track your personal information and cannot be switched off in your browser settings.
Performance and analytics cookies. We use services such as Google Analytics to understand how visitors use our websites — including which pages are most popular, how long visitors stay, and where they navigate from and to. This information helps us improve our website content and user experience. These cookies do not identify you personally and the data collected is anonymised and aggregated.
Functional cookies. These cookies enable the website to provide enhanced functionality and personalisation — for example, remembering your preferences, language choice or previous searches. Without these cookies, some website features may be unavailable or perform less well. Marketing and targeting cookies. We may use cookies to track your activity across websites for marketing purposes, to display relevant advertising to you, and to measure the effectiveness of advertising campaigns. These cookies may be set by us or by third-party advertising partners. Third-party cookies. Some cookies are set by third parties whose services we use — for example, social media platforms, analytics providers, or advertising networks. We do not have full control over these cookies, and their use is governed by the privacy policies of those third parties.
4. Specific Cookies We Use
The cookies we use may include the following (this list is not exhaustive and may be updated as our website technology changes): Website functionality: Cookies that enable the website to remember your choices, such as language preference or form data, to improve usability on return visits.
Analytics: Google Analytics cookies (typically _ga, _gid and related identifiers) which collect anonymised data about visitor behaviour and website performance.
Communication: Where you submit an enquiry form or request a callback, cookies may be used to maintain session state and to process your request.
Advertising and marketing: Cookies from advertising networks and platforms such as Google Ads or social media advertising services, which track your activity and display targeted adverts. We do not use cookies to store or transmit sensitive personal information such as payment card details or login passwords.
5. Your Consent and Control
When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or manage your preferences by visiting our Cookie Settings page. You can withdraw or change your cookie preferences at any time by revisiting the Cookie Settings page, or by adjusting the cookie settings in your web browser. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Browser settings vary, but instructions on how to manage cookies in popular browsers can typically be found in your browser’s Help menu or by visiting www.allaboutcookies.org.
Please note that if you disable cookies, some parts of our website may not function as intended, and you may not be able to take full advantage of all website features.
6. Third-Party Cookie Policies
Our website may contain links to third-party websites and services, and we may use third- party tools and plugins. Third parties may set their own cookies, and their use is governed by their own cookie and privacy policies, not by this policy. We recommend that you review the cookie policies of any third-party services you use.
7. Cookie Retention
Most cookies are set to expire after a specified period, which varies depending on the cookie type. Session cookies expire when you close your browser. Persistent cookies may expire after days, months or years depending on their purpose. You can delete cookies manually from your device at any time.
8. Data Protection
The information collected through cookies is subject to our Privacy Policy. We process cookie data in accordance with the UK GDPR and the Data Protection Act 2018, and all personal information collected is handled securely and confidentially.
9. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements or our business practices. Any significant changes will be notified to you by an updated notice on the website or, where appropriate, by email. Your continued use of our website following publication of an updated policy constitutes your acceptance of those changes.
10. Contact Us
If you have any questions about our use of cookies or how to manage your preferences, please contact us at: Email: [email protected] Telephone: 07874 014820 Postal address: 128 City Road, London, EC1V 2NX, United Kingdom Aqua Dash Plumbing Limited Registered in England and Wales, company number 16713310 www.aquadash-plumbing.co.uk